Privacy Policy

SYSTIN designs and manufactures aluminium windows and doors for residential and commercial projects. This website is operated by SYSTIN, and in this policy “we”, “us” and “our” refer to SYSTIN.

This policy explains what personal information we collect through this website, why we collect it, how long we keep it and the choices you have. It applies to this website, our quotation and contact forms, and messages you send us through WhatsApp or email.

Information you provide. When you fill in a contact or quotation form, send us an email or message us on WhatsApp, we receive the details you choose to share — typically your name, company, email address, phone number, country, product interest, project details and the content of your message.

Information collected automatically. Like most websites, our server records technical data when a page is requested: IP address, browser type and version, device type, referring page, the pages you view and the time of your visit. We use this data to keep the site secure, diagnose faults and understand which pages are useful to visitors.

Comments. When visitors leave comments on the site we collect the data shown in the comments form, the visitor’s IP address and browser user agent string to help spam detection. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see whether you are using it; the Gravatar privacy policy is available at automattic.com/privacy. After your comment is approved, your profile picture is visible to the public alongside your comment.

Media. If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS) included, because visitors to the website can download and extract any location data from images on the site.

We use the information described above to:

• answer enquiries and prepare quotations;
• produce drawings, samples and order documentation for your project;
• provide after-sales support and handle warranty requests;
• send the catalogues, price lists or technical documents you ask for;
• maintain and improve the website, its content and its structure;
• protect the website against spam, abuse and unauthorised access;
• keep the business records we are required to keep.

We do not sell your personal information, and we do not add you to marketing lists unless you have asked us to contact you.

A cookie is a small text file that a website stores in your browser. This site sets cookies in the following situations.

• Comments. If you leave a comment you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. They last for one year.
• Login page. A temporary cookie is set to determine whether your browser accepts cookies. It contains no personal data and is discarded when you close your browser.
• Logged-in users. Several cookies store your login information and screen display choices. Login cookies last for two days, screen options cookies for a year, and “Remember Me” keeps you logged in for two weeks. Logging out removes the login cookies.
• Editing or publishing. An additional cookie records the post ID of the article you just edited. It contains no personal data and expires after one day.

Our contact and quotation forms send the details you enter to our sales team and store the request in the website database so that it can be followed up and tracked. To help us screen spam, the quotation form also records the request’s IP address and basic device information.

Clicking a WhatsApp button opens WhatsApp, a service operated by Meta. Messages you send there are handled under WhatsApp’s own privacy terms; we receive your phone number and the content of the message, and use them only to answer your enquiry.

We share personal information only where it is necessary:

• Service providers. Companies that host the website, deliver our email, filter spam or help us analyse site traffic may process data on our behalf. They are given access only to what they need to provide that service.
• Embedded content. Articles on this site may include embedded content such as videos, images or articles. Embedded content from other websites behaves in exactly the same way as if you had visited that website: it may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with it, including if you have an account and are logged in there.
• Password resets. If you request a password reset, your IP address is included in the reset email.
• Legal requirements. We may disclose information where we are required to do so by law, or where it is necessary to protect our rights, property or the safety of our users.

We do not sell or rent personal information to third parties.

SYSTIN is based in Foshan, China, and works with customers, suppliers and service providers in other countries. Information you send us may therefore be stored or processed outside your own country, including in the country where a service provider operates.

Where information is transferred internationally, we take reasonable steps to ensure that it continues to receive an appropriate level of protection, and we limit access to the people who need it for the purposes described in this policy.

We keep personal information only for as long as it is needed for the purpose it was collected for.

• Enquiries and quotations. Kept while the request is open, and afterwards for as long as needed to support the business relationship, including warranty and accounting records.
• Comments. If you leave a comment, the comment and its metadata are retained indefinitely so that follow-up comments can be recognised and approved automatically instead of being held in a moderation queue.
• Registered users. For users that register on this website (if any), we also store the personal information they provide in their user profile. All users can see, edit or delete their personal information at any time, except for their username. Website administrators can also see and edit that information.
• Server logs. Kept for a limited period for security and troubleshooting, then discarded.

When information is no longer needed we delete it or make it anonymous.

We protect personal information with technical and organisational measures: encrypted connections (HTTPS) between your browser and this site, restricted access to the website’s administration and database, and access limited to the team members who need it for their work.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we become aware of an incident affecting your personal information, we will act as required by applicable law.

Depending on where you live, you may have the right to:

• ask for a copy of the personal information we hold about you;
• ask us to correct information that is inaccurate or incomplete;
• ask us to delete information we no longer have a reason to keep;
• object to, or ask us to restrict, certain uses of your information;
• withdraw consent you have given, for example for marketing messages;
• complain to the data protection authority in your country.

If you have an account on this site, or have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided to us. You can also ask us to erase any personal data we hold about you; this does not include data we are obliged to keep for administrative, legal or security purposes.

To exercise any of these rights, contact us using the details in section 13. We may need to verify your identity before we act on a request.

This website is intended for business customers, specifiers and homeowners planning a project, and it is not directed at children.

We do not knowingly collect personal information from children under 16. If you believe that a child has provided personal information to us, please contact us and we will delete it.

We may update this policy when our services, or the way we handle information, change. The date shown at the top of this page is the date of the most recent revision, and the current version always applies.

If a change is significant, we will make it clear on this page. We encourage you to review the policy from time to time.

If you have a question about this policy, or about the personal information we hold, please contact our team. We will respond as soon as we can.

• بريد إلكتروني lihuaxi668@gmail.com
• الهاتف +86 189 2455 2366
• واتساب راسلنا على الواتساب
• العنوان No. 64, Songshi Rd, Songgang, Shishan, Nanhai, Foshan

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